Terms & Conditions

Transactions fees depend on the country of the buyer’s account or the currency of their card. The standard transaction fees table can be found on:https://www.paypal.com/us/webapps/mpp/merchant-fees?locale.x=en_US#statement-2

Micro pricing payments may be applied for certain lower value transactions processed through your third-party payment account.

A. Pre-Authorized Payments: Pre-authorised payments can be received.

• To get each buyer’s prior authorization for the amount, frequency, and duration of any such payment.
• To provide a simple and easily accessible online cancelation procedure, if buyers sign up for preauthorized payments online.
• To provide buyers the ability to stop any such payment up to 3 Business Days before the date scheduled for payment.
• To notify the buyer at least 10 days in advance of the amount and date of each preauthorized payment if the preauthorized payment will vary from the preauthorized amount or (at the buyer’s option) any payment that is in an amount that falls outside of the pre-determined range.

B. Currency Conversion: If third party payment gateway performs a currency conversion for your purchase or donation, the payment aggregator’s transaction exchange rate (including our currency conversion spread) will be used. Your debit or credit card issuer may also charge you a separate fee for non-U.S. transactions.

If a currency conversion is necessary (for example if the balance in your Balance Account or your business account for a particular currency is insufficient to cover the amount of a refund or reversal, or if the buyer paid in a different currency), the Payment aggregator will perform a currency conversion in order to refund or reverse the transaction. The Payment Aggregator’s transaction exchange rate (including our currency conversion spread) at the time the refund or reversal is processed will be used.

C. Payment Review: If the Payment Aggregator determines, in its sole discretion, that a transaction is high-risk, they place a hold on the payment and provide notice to you to delay shipping of the item. Payment aggregator will conduct a review and either complete or cancel the payment. This may delay your receipt of the item you purchased.

D. Dispute Fee: If a customer opens a dispute with the Payment Aggregator about a transaction, Payment Aggregator may charge a fee. This fee is taken from your Third-party payment account after the dispute is resolved. There are two types of fees: Standard and High Volume.

Exceptions to Fees: We won’t be charged a dispute fee in these cases

• The issue is resolved between us and the customer before it becomes a formal claim.
• The dispute involves an unauthorized transaction.
• Payment Aggregator decides we’re protected under their Seller Protection program.
• The transaction amount is small (less than double the Standard fee).
• The decision is made in our Favor.

E. Chargeback Fees: For transactions that are not processed either through a buyer’s third-party payment gateway’s account or through the Payment Aggregator’s Guest Checkout, and where the buyer pursues a chargeback for the transaction with their card issuer, then Payment Aggregator will charge you a Chargeback fee for facilitating the chargeback process. This fee with apply regardless of whether the buyer is successful in pursuing the chargeback with the card issuer.

F. Refund: When you purchase something from a seller online using the Payment Aggregator and the transaction is ultimately refunded, the money will typically be refunded to the original payment method you used for the transaction if you used a debit card, credit card, third-party payment gateway’s Credit, or a balance in your Balance Account or business account.

If you used a bank account linked to a personal account as the payment method for the transaction, we will attempt to refund the money to your bank account. If we are unable to do so, we will refund the money to your linked Balance Account if you have one.